This project is focused on a multi-channel system for policy and service evaluation. The activity will establish mobile- and web-based systems for collecting data on the quality and access of public policies and services supported by the project. The systems will allow for the simultaneous implementation of remote surveys according to different sampling techniques. They will also permit the data to be viewed in aggregate and raw formats, enabling citizens and policymakers to generate tailored visualizations and analyses of the data and results (e.g. geo-referencing, rankings). A randomized controlled trial will be conducted to assess the cost-effectiveness of the technology and proposed methodology and to inform corrective measures to be taken prior to the scaling of the solution to different sectors of the government.