In this area, ICT is used to connect citizens throughout the policy-making cycle. Citizens are being associated to one or more stages of decision making by providing input, for example to formulation or monitoring.
Participatory budgeting (PB) allows citizens to participate in the decision-making process of budget allocation and in the monitoring of public spending. ICT is enhancing participatory budgeting by engaging larger numbers of citizens and by making the process more effective, representative, and inclusive. ICT also helps deploy participatory budgeting beyond the local level at larger territorial entities or at the state level as it helps minimize the cost of participation.
Policy consultation. Citizens contribute to the formulation of policies, beginning at early stages of the policy process, with the objective to increase the legitimacy of decisions, minimize implementation drawbacks, and improve the quality of decisions. ICT is facilitating this process to increase participation and the inclusiveness of the process while reducing the cost of participation. ICT tools can be used for quick surveys on regular basis to receive feedback on priorities and progresses directly from the citizens.