Participatory Decision Making

In this area, ICT is used to connect citizens throughout the policy-making cycle. Citizens are being associated to one or more stages of decision making by providing input, for example to formulation or monitoring.


Participatory budgeting (PB) allows citizens to participate in the decision-making process of budget allocation and in the monitoring of public spending. ICT is enhancing participatory budgeting by engaging larger numbers of citizens and by making the process more effective, representative, and inclusive. ICT also helps deploy participatory budgeting beyond the local level at larger territorial entities or at the state level as it helps minimize the cost of participation.

Policy consultation. Citizens contribute to the formulation of policies, beginning at early stages of the policy process, with the objective to increase the legitimacy of decisions, minimize implementation drawbacks, and improve the quality of decisions. ICT is facilitating this process to increase participation and the inclusiveness of the process while reducing the cost of participation. ICT tools can be used for quick surveys on regular basis to receive feedback on priorities and progresses directly from the citizens.


Smart Rwanda Innovates A Participatory Approach To Program Design

  Rwanda is steadily moving towards its vision of becoming an information-rich and knowledge-based economy and society, and an ICT hub in the region. Supported by the ODTA team, the government has started a new initiative that seeks to introduce ICTs to the development agenda in order to transform the social and economic development of the country. The SMART Rwanda initiative aims to help Rwanda achieve its ICT
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South Kivu Participatory Budgeting

Mobile phone supported participatory budgeting allows citizens to come together and vote on their priorities to address their most pressing needs. The local government devotes a percentage of its local investment budget to the project selected by the citizens, such as renovating health centers, schools or building bridges and water access points. In the DRC, this approach is already leading to results: Tax collection
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Yaoundé Participatory Budgeting

In Cameroon, ICT4Gov’s BudgetVoice or participatory budgeting operations occur in three different stages of public expenditure management: First, budget formulation and analysis. Citizens participate in allocating budgets according to priorities they have identified in participatory poverty diagnostics. They formulate alternate budgets or assess proposed allocations in relation to a government’s policy co
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Rio Grande do Sul policy crowdsourcing

In the state of Rio Grande do Sul, Brazil, the World Bank is supporting better citizens engagement through policy crowdsourcing. In the initiative “Governador Pergunta” (“The Governor Asks”), citizens are co-designing solutions to address policy challenges. They use the Internet and mobile phones to submit and vote on proposals. Volunteers travel all around the state with laptops, mobile phones and tablets to inform
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